Terms of Service

Acceptance

These Terms govern your use of ImageLingua at imagelingua.com. By using the service or purchasing an image pack, you agree to these Terms and the Acceptable Use Policy. Our Privacy Policy explains how we handle your information. If you do not agree to these Terms, do not use the service.

The service

ImageLingua translates text appearing in an uploaded image into a target language. It is an AI-assisted image editing service, and it may change the appearance of text within the image.

Translation uses OpenRouter with the fixed model openai/gpt-image-2.5-sunburst. ImageLingua is an independent service, not an official product of OpenRouter or OpenAI. We do not provide a free-text image-generation prompt or a public gallery.

Google account use

You use ImageLingua through a Google account. Keep control of that account and use the service only through an account you are authorized to use.

Your images and lawful use

Upload only images that you have the right to use and translate. You authorize us to process your images to provide the service. This does not transfer ownership of your original material to us or grant you rights in someone else's material. You remain responsible for the lawful use of your inputs and results.

Do not violate applicable law, infringe another person's rights, or interfere with the service or its data. The Acceptable Use Policy lists prohibited content, reporting instructions and enforcement measures.

Review AI-generated results

AI-generated or edited images can contain errors in text, numbers, layout, or meaning. Review every translated image before using, publishing, or relying on it, especially where wording or numbers matter.

Availability and request limits

ImageLingua may be unavailable, and requests may be limited or fail. We do not guarantee that a translation will complete, preserve a particular layout, or be suitable for a particular purpose.

One free translation

Each account can try one image translation after signing in. A request reserves one use when processing starts. The use is returned when the request did not start, the original image could not be stored, or the provider explicitly rejected or rate-limited the request, once that failure is recorded. A successful result or an uncertain outcome uses the allowance. A timeout, connection failure or interruption may leave the outcome unknown; such requests do not retry or return the use automatically. Contact support if an unknown outcome needs investigation.

The same rules apply to purchased uses. Deleting an image, its seven-day expiry, or signing in again does not reset the trial or restore a successful or unknown use. You can see your remaining use on the translation page and in Settings → My images.

Image packs and payment

ImageLingua offers one-time image translation packs. Each purchase is separate: there is no subscription, automatic renewal or automatic top-up. Purchased translation uses currently have no expiry date. This is separate from the seven-day retention of uploaded and translated images.

Payments are processed by Waffo Pancake. When purchases are available, checkout shows the total price and any applicable taxes before payment. Paid uses are added to the purchasing account after verified payment confirmation. If confirmation or the actual payment amount is unresolved, the order may remain pending while it is reconciled. Viewing a pack does not charge your account. The pricing page shows current checkout availability.

Refunds and cancellation

If an entire purchased pack is unused, you may request a full refund within seven days of purchase by emailing support@imagelingua.com. Include the account email and order reference so we can verify the purchase. Do not send full card numbers, passwords or payment credentials.

Once any use from a pack has been consumed, the pack is normally non-refundable. This does not exclude duplicate charges, verifiable failure to deliver the service or a service fault, or mandatory consumer rights. We review these cases individually and may refund the payment or return affected translation uses, as appropriate. First use does not automatically waive any statutory right.

Approved cash refunds are processed through Waffo Pancake to the original payment method, subject to the payment provider's handling. We do not guarantee a processing or bank-arrival time. Only after a refund succeeds do we withdraw the corresponding pack's unused uses. For partial refunds, the cumulative proportion of the payment refunded determines the number of uses withdrawn, rounded up and limited to that pack's remaining balance; the balance will not become negative. A full refund removes all remaining uses from that pack.

You may abandon checkout before submitting payment. There is no recurring plan to cancel. A translation already processing cannot be guaranteed to stop or qualify for a refund. An unknown outcome keeps its use consumed while it is investigated; do not assume that a timeout means the request was never processed.

Disclaimer and limitation of liability

To the extent permitted by applicable law, the service is provided as is and as available, without warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee uninterrupted availability, translation accuracy, preservation of text, numbers or layout, or that results meet your intended use. AI output is not professional advice.

To the extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential losses, including lost profits, business opportunities or data. Our total liability arising from the service is limited to the greater of the amount you paid for the service in the preceding 12 months or USD 100.

These exclusions and limits do not apply to fraud, intentional misconduct, death or personal injury for which liability cannot lawfully be limited, or any other liability or consumer right that applicable law does not allow us to exclude or restrict.

Restrictions, suspension and termination

We may restrict access, suspend or terminate an account for a material breach of these Terms or the Acceptable Use Policy, fraud, or a legal requirement. Measures depend on the circumstances and are not a promise of automatic detection or account bans. You may appeal by emailing support@imagelingua.com with the relevant account and task or order reference.

If we permanently stop providing the service to you for a reason unrelated to your breach, we will refund unused paid uses proportionately to the price paid for the affected pack. Suspension or termination does not automatically forfeit every remaining balance; any refund or restriction remains subject to the circumstances and applicable consumer rights.

Support, reports and appeals

For support, billing questions, refund requests, reports of prohibited content or appeals, email support@imagelingua.com. Include a non-sensitive description and a task or order reference where available. Reports are checked manually; we may request additional information and take proportionate action. The Acceptable Use Policy explains what to report and what not to send. We do not promise continuous human review or a fixed response time.

Changes to these terms

We may update these terms as ImageLingua changes. The date at the top of this page shows the latest update.